Migration Agency Australia (IEAA Pty Ltd)
Last updated: 02/02/2026
1. Introduction
Migration Agency Australia (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to all personal information collected through our website www.migrationagency-australia.com, consultations, email communications, and related services.
2. Who We Are
Migration Agency Australia provides migration-related information and consultancy services. We are not part of the Australian Government and are not affiliated with the Department of Home Affairs.
Contact details:
Email:sydney@inteducation.com
Phone: +61 477 524 039
Website: www.migrationagency-australia.com
3. Personal Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Full name
- Date of birth
- Nationality and country of residence
- Contact details (email, phone number, address)
- Passport and identity details
- Visa history and immigration status
- Employment and education details
- Family and relationship information
b. Sensitive Information
Where required for migration purposes, we may collect sensitive information such as:
- Health information
- Criminal or character history
- Biometric or government-issued identifiers
Sensitive information is collected only where reasonably necessary and with your consent or as required by law.
4. How We Collect Personal Information
We collect personal information in the following ways:
- Online enquiry or assessment forms
- Email or telephone communications
- Video or in-person consultations
- Documents you provide to us voluntarily
- Third parties authorised by you (e.g. employers, family members)
5. Why We Collect and Use Personal Information
We collect and use personal information to:
- Assess eligibility for visas or migration pathways
- Provide migration-related advice and consultancy services
- Communicate with you about your enquiry or application
- Prepare and support visa-related documentation
- Meet legal and regulatory obligations
- Improve our website and service delivery
We do not sell personal information or use it for unrelated marketing purposes.
6. Disclosure of Personal Information
We may disclose personal information to:
- The Department of Home Affairs and other Australian government agencies
- Overseas government authorities relevant to visa processing
- Skills assessment bodies, educational institutions, or employers (where applicable)
- Professional advisers (e.g. legal, accounting, compliance)
- IT and data storage service providers
Disclosure is limited to what is reasonably necessary for the purpose of providing our services.
7. Overseas Disclosure
Personal information may be disclosed to recipients outside Australia, including overseas government bodies or service providers, where required for migration or visa purposes.
By providing your personal information, you consent to such overseas disclosures. We take reasonable steps to ensure overseas recipients handle information in a manner consistent with Australian privacy standards.
8. Storage and Security of Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include:
- Secure electronic storage systems
- Restricted access to personal data
- Use of reputable IT and hosting providers
Personal information is retained only for as long as necessary to fulfil its purpose or comply with legal obligations.
9. Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details above. We will respond within a reasonable timeframe and in accordance with the Privacy Act.
10. Cookies and Website Analytics
Our website may use cookies and analytics tools to:
- Monitor website traffic and usage patterns
- Improve website functionality and user experience
Cookies do not identify you personally. You may disable cookies via your browser settings, though this may affect website functionality.
11. Complaints
If you believe we have breached your privacy rights, you may lodge a complaint by contacting us directly. We will investigate and respond promptly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact Us
For any questions about this Privacy Policy or how we handle personal information, please contact us using the details provided above.